What to Do if Photo App in Windows10 doesn't Work Right

User Author

Achilles.H

November 17, 2020

What to do if photo app in windows10 doesn't work right

Have no idea whether you've been here or not: can't open still photos with Photo viewer in Windows10. How frustrating it is! But there's one method to help you out - repair Microsoft Photo App. Follow steps below and photo viewer in Windows10 should open images right.

Step 1: Open up Windows Settings

Click "Start", open up "Windows Settings", and then select "Apps".

Windows settings

Step 2: Look for Microsoft photo in Appps list and enter Advanced Options

Find Microsoft Photo in the pop-up Apps & features window and click it.

There appears "Advanced Options" in blue, select it.

Apps & features window

Step 3: Repair or Reset photo app

Go forward to the Reset module. Give Repair a shot, I may say, to keep your data safe.

If Repair doesn't help, select Reset. Note that Reset process will clear this app's data on this device, including your preferences and sign-in details.

Repairing and resetting will finish in a few seconds.

Reset module

Bottom Line

In a word, in the case that photo app in Windows10 doesn't work right, there are 3 steps to fix it:
        1. Open up Windows Settings, and enter Apps module;
        2. Choose Apps & features, select Advanced Options of Microsoft Photo;
        3. Go to Reset module, select Repair or Reset. 

As Repair or Reset completing, Win10 Photo app should work right. Now, view pictures with right Windows10 photo viewer!